Information on Terms and Conditions
Refund Policy Returns: If you are dissatisfied with any product you purchase through this site, or your shipment is damaged, and you would like to return it, we will refund the purchase amount on the credit card used for the purchase within 15 days of your purchase receipt. (It may take up to 30 days after that for the refund to appear on your statement
1. Simply repack the item(s) in its original packaging (if possible); be sure to include the packing slip, as this contains the information we will need to identify the order and issue a credit to the correct credit card. IF YOU DO NOT INCLUDE THE ORIGINAL OR A COPY OF THE ORIGINAL PACKING SLIP, NO CREDIT WILL BE ISSUED!
2. Contact us by email at firstname.lastname@example.org or call the toll free number at USAPI.org or in the case of shipment directly from our distributor, please contact that company for further shipping instructions. We may issue an RMA (Returned Merchandise Authorization) or a UPS Call Tag, depending on the specific policies of the distributor in question.
3. Include the original packing slip in the shipment and email email@example.com for shipping address and further instructions:
Acceptance of Terms*
USAPI, INC reserves the right to accept or reject any and all orders, regardless of the manner in which the order is made. USAPI, INC reserves the right to update these Terms and Conditions ("TAC") at any time without notice to you.
Place of Sale*
Orders become valid, and the sale shall be deemed made in Rexford Montana, subject to the terms set forth herein, when accepted by USAPI, in Rexford, Lincoln County Montana, USA. All sales are subject to the laws of the State of Montana, and the United States Government and other relevant foreign laws. The venue for all disputes shall be in the courts of Montana. No change, modification or revision of your order shall be valid unless agreed to in writing by USAPI, INC. Any terms and conditions set forth in the buyer's purchase order shall not materially alter terms and conditions set forth herein.
Restrictions on the Sale of Specific Products*
The United States Government restricts the sale of certain products to international destinations in which an export license must be obtained by USAPI prior to order processing. Orders for international destinations are subject to review by the USAPI Export Compliance Department and will be processed in compliance with all United States International Trade Regulations. All transactions are subject to screening against all published Denied Parties Listings made available by the United States Government.
USAPI restricts the sale of selected products such as, but not limited to, embroidered apparel, badges, nameplates, insignia, emblems, and collar pins that identify the holder or wearer as a member of any law enforcement agency. Orders for such products must be submitted on department letterhead, and with a copy of official identification. Please call our Customer Service Department at 877.894.0615 for more details. When you place an order for products that are subject to any legal restrictions, you warrant to us that you are authorized to make such purchase, and you are in compliance with all local, state and federal laws concerning same. As a double check to protect the public, please understand that we may verify employment of any person ordering such items. We apologize for any inconvenience this may cause.
Restriction on Purchase or Possession of Body Armor*
It is generally against Federal Law for a person convicted of a violent felony to purchase or possess body armor. In addition, various States also have laws restricting the purchase or possession of body armor by persons convicted of certain felonies, other crimes of violence, or drug crimes. By purchasing body armor from USAPI, you acknowledge and certify that (i) you have no felony convictions, (ii) you have not been convicted of any other crime that would restrict your ability to purchase or possess body armor under any Federal or State law, (iii) you do not intend to use the body armor for any criminal purpose and (iv) you are over 18 years old. USAPI reserves the right, in its sole discretion, to refuse to sell body armor to any person. Additionally, the sale of body armor to residents of Connecticut is restricted to in-person sales, unless the sale is made to certain law enforcement or military personnel.
Copyright © 2008 USAPI, INCORPORATED, 175 Hutton Ranch Rd Ste 103-165 Kalispell, Montana 59901 U.S.A. All rights reserved.
Privacy and Protection of Personal Information*
See the Privacy Statement disclosures relating to the collection and use of your information.
Links To Third Party Websites*
As a convenience to you, this website contains links to third party websites that are not owned, operated or controlled by USAPI. By including these links USAPI is not endorsing or approving such websites. USAPI shall not be liable or responsible for any loss or damage resulting from your use of any third party linked website or from any information, products or services made available on any such linked website. USAPI makes no representations or warranties, whether express or implied, including, but not limited to, warranties of merchantability, fitness for a particular purpose and non-infringement, regarding any third party linked website or any information, products or services made available through any such linked website. By clicking on a link to another website you will leave this website.
Pricing on the Website*
Although every effort is made to keep our website error-free, occasionally a mistake will occur. In the event of an error, we reserve the right to correct the error.
*Terms and conditions subject to change. Any updates will be posted to this page.